We’re making improvements across our transport network, to help make greener* journeys brighter. 💚
We’re determined to build a greener future for London, with faster, more reliable and safer journeys for everyone. We’ve made and are making improvements across our network, because every journey matters!
*compared against average car emissions, LEGGI 2021 and LAEI 2019
Here’s what we’ve already done and what’s to come 👇🏾
Improvements we’ve already made
🙌 Single Fare Freeze
We’ve frozen all pay as you go single fares on the bus, as well as the Tube, DLR and tram, and the majority of pay as you go single fares on the London Overground and Elizabeth line, until March 2025*
*excludes Elizabeth line fares beyond Zone 6 and some London Overground fares
🚇 Safer journeys across our public transport network
We are funding 2,500 dedicated police officers, working alongside 700 TfL enforcement officers helping to prevent crime and anti-social behaviour across the network.
There are thousands of staff across the network to support you, as well as extensive CCTV at all Tube stations and also Elizabeth line, rail and bus stations.
We have upgraded our stations and bus shelters with improved LED lighting. A third of Tube stations and over half of our bus shelters are already complete.
💜 Tube and Rail improvements
We’ve been improving connections across London and beyond, with the Elizabeth Line that gives you fast* journeys across central London. Our more spacious air-conditioned trains travel from Paddington to Liverpool Street in just 10 mins.
Connections have been improved with the Northern line extension, from Battersea and Nine Elms to the city and west end. The Barking Riverside London Overground station also now helps locals reach central London in just 22 minutes**.
There are 192 more spacious, walk-through trains for the Circle, District, Hammersmith & City, and Metropolitan lines, which are already in service. Their wider doors allow you to get on and off more easily which helps to speed up journey times.
*Faster than other TfL modes
**Based on weekday journey time between 07:00 and 09:00 to Fenchurch Street
🚇 DLR
In 2023, we improved the frequency of our DLR service.
♿️ Improved accessibility and inclusivity
Over 200 of our stations now have step-free access, including all Elizabeth line and DLR stations, plus tram stops.
We also offer discounted travel for those receiving Jobseeker’s Allowance and those eligible for a Disabled Person’s Freedom Pass*.
All customers are welcome to use our Turn up and go service, which is popular with those who have visual or mobility impairments, and school groups. It is available across all London Overground, London Underground and Elizabeth line stations.
We also offer a free travel mentoring service by appointment to help give people the confidence they need to travel independently.
*Those claiming Jobseeker’s Allowance are entitled to 50% off all buses and trams. Disabled Person’s Freedom Passes enable free travel across London and are issued by local boroughs.
🚌 Greener buses
Our 9,000-strong bus fleet is already 100% low or zero-emissions at the tailpipe. We have a goal to be a fully zero-emission fleet (at the tailpipe) by 2034.
We are connecting with more people in outer London with our Superloop express bus routes.
We have installed over 300 new live Countdown signs at bus stops across the city and more than half of our bus shelters now have brighter LED lighting too. Watt an improvement!
🚴♀️ Santander Cycles
We provide more than 12,000 bikes at around 800 docking stations across inner and central London, including e-bikes. We also fund free cycle training in every London borough so you can learn one-to-one or in a group and get confident cycling the city.
🤝 Supporting young people
Our free school programmes are helping to support early years and schools in educating over 100,000 3 – 18-year-olds across London.
In 2023, we reached over 90% of all primary schools – more than ever before – and the programme is still growing to ensure as many teachers as possible receive the help needed to reach road safety, tackle anti-social behaviour and help to encourage parents and children to walk, cycle and scoot.
In partnership with London boroughs, we’ve also introduced 383 School Streets. This is where roads outside schools are closed to traffic at drop-off and pick-up times. Plus, we provide free or discounted travel, like free bus travel for under 18’s*.
*11-15 year olds and 16-18 year olds living in a London Borough travel free with a Zip Oyster photocard. Fees apply for new photocards. Find out more.
Upcoming improvements
🚇 Tube and rail improvements
We’re improving the Circle, District, Hammersmith & City and Metropolitan lines with a new signalling system for faster journeys in the future.
We are introducing new air-conditioned, walk-through trains to the Piccadilly line from 2025. When all of the new trains are in service from 2027, they’ll help make the service faster, more reliable and more frequent.
🚊 DLR
From 2024, we’ll be introducing new, more spacious walk-through, air-conditioned trains to the DLR.
🚌 Buses
We’re upgrading traffic signalling, as well as extending some bus lanes and the hours they operate. This helps to ensure our buses get greater priority, making them more reliable and more convenient.
🚶 Active travel
We’re providing grants to local walking and cycling projects in partnership with the London Marathon Foundation. Our grants help participants learn new skills, get active and improve their physical and mental health.
Over 68,000 participants have already benefited by getting active and improving their physical and mental health. We’ll keep improving cycling around London, with Cycleways designed to make journeys safer and easier. Since 2016, our capital’s Cycleway network has more than trebled to over 350km and we have plans with the London boroughs to expand it further this year
🚗 Road Safety
Our Direct Vision standard measures how much lorry drivers can see through their vehicle’s cab windows, with those failing to meet the minimum standard having to retrofit additional safety features to drive in Greater London.
Since its introduction in 2019, there has been a reduction in fatal collisions where vision was a contributing factor* and that is why we’re strengthening the Direct Vision Standard (DVS) from October 2024 with higher minimum permit requirements.
The Direct Vision Standard is a rating scale which assesses an HGV driver’s vision from the driver’s seat, including their visibility of other road users.
*between 2018 and 2021 fatal collisions where vision was a contributing factor had halved from 12 to 6 during that period. They halved again from 6 in March ’21 to 3 in Mar ’23.
About our campaign
We know how important it is for our customers to hear what we are doing to make journeys better and that we are making greener journeys in London brighter for everyone.
We want to communicate our plan to make greener journeys in London better for everyone, highlighting improvements we’ve already delivered across the network, what we’re doing today, and our plans for the future.
ℹ️ Find out more about our improvements plan ℹ️
Use our stickers when sharing your journeys on social media 👇🏾